Please read these terms carefully. They form a binding agreement between you and Visit You Medical Healthcare Group LLC.
These Terms of Service form a binding agreement between you ("Patient," "you," or "your") and Visit You Medical Healthcare Group LLC ("Visit You Medical," "we," "us," or "our"). By accessing www.visityoumedical.com, calling 1-844-633-2968, or using our services you accept and agree to these Terms. Our principal place of business is Richmond Hill, Georgia 31324.
If you do not agree to these Terms, do not use our services. This section introduces the relationship and scope of the agreement and points you to the detailed provisions that follow.
Visit You Medical provides mobile urgent care including in‑home medical visits, telephone consultations, telemedicine, prescription services when appropriate, and urgent care evaluations and treatment in the Savannah, Richmond Hill, and Pooler, GA areas. Availability varies by provider schedule, location, and medical necessity.
Patients must be 18 or older to consent. Minors require a parent or legal guardian present and consenting. You must provide accurate registration data, current medications, allergies, and a complete medical history, and update it promptly to ensure safe care.
Appointments may be scheduled at www.visityoumedical.com, by phone at 1-844-633-2968, or via authorized scheduling platforms. Provider cancellations can occur for emergencies, weather, or other unforeseen events. Provide reasonable notice to cancel. Late cancellations or no‑shows may incur a fee; the applicable amount is provided at booking or upon request.
Visit You Medical is a cash-pay service and does NOT bill insurance directly. Payment is due at the time of service unless prior arrangements are made. You may request an itemized statement (superbill) for possible insurance reimbursement; reimbursement is not guaranteed.
Visit You Medical does not collect any medical information through its website or mobile application. The website and mobile application only collect basic demographic and general information (such as name, contact details, and general location) solely for marketing, communication, and administrative purposes.
For transparency and business verification purposes, Visit You Medical may provide its DUNS (Data Universal Numbering System) number or other business identifiers to app stores, carriers, or business partners when required, but these identifiers are not used to track individual users or their medical information.
Visit You Medical does not sell user information, does not intend to collect Protected Health Information (PHI) or other HIPAA-protected data through this website or our mobile app, and all medical records and PHI are securely stored and managed in the Dr. Chronos electronic health record (EHR) system, which is HIPAA-compliant.
Do not submit, upload, or include any medical details, diagnoses, treatment information, or other sensitive health information in any website or app forms, messages, or communications. If you need to discuss your medical condition, symptoms, or treatment, please do so only through appropriate clinical channels as directed by your Visit You Medical provider.
These terms apply when you use our mobile app or online tools to create and manage a Visit You Medical account and schedule visits.
You must provide accurate, current information when creating an account and are responsible for safeguarding your login credentials. You agree to promptly update account details and to notify us of any suspected unauthorized access or misuse of your account.
Appointments requested through the app or website are not confirmed until you receive a confirmation notice. Rescheduling or cancelling through these tools must comply with our general scheduling and cancellation terms, and may be subject to timing limits or fees.
The mobile app and scheduling tools are not for emergencies, urgent triage, or real-time medical advice. They do not provide diagnosis or treatment. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately and do not rely on the app or online tools.
Mobile app data is used to schedule and coordinate visits, support communication about your care, maintain and improve the app, and meet legal obligations. We do not sell your data. We share it only with service providers, partners, or authorities as needed and permitted by law, subject to appropriate agreements.
We use industry-standard safeguards, including encryption in transit and at rest where appropriate, role-based access controls, monitored logins, and limited access for staff who need information to support care, operations, or compliance.
Visit You Medical is committed to respectful, permission-based communication. We use your contact details only as allowed by law and your preferences to support your care and related services.
You may opt out of SMS/text messages at any time by replying STOP to any message or by contacting Visit You Medical using the contact information on this website. Standard message and data rates may apply. Opting out of marketing texts does not affect your ability to receive non-marketing, important service or legal notices when permitted by law.
Opting out of marketing does not stop transactional messages necessary for care, such as appointment confirmations, medical results, and billing notices.
Our services are provided "as is" without warranties. To the maximum extent permitted by law, Visit You Medical’s aggregate liability will not exceed the amount you paid in the six months before a claim. Some jurisdictions may limit exclusions—where applicable, liability is limited as allowed by law.
You must indemnify Visit You Medical for claims arising from your use of services or violation of these Terms. We comply with HIPAA and maintain safeguards described in our Privacy Policy. For disputes, Georgia law governs, and exclusive venue is state or federal courts in Georgia.
This checklist highlights key legal and compliance obligations and is provided for convenience only. It does not replace the full Terms of Service or Privacy Policy.
Visit You Medical Healthcare Group LLC
Richmond Hill, GA 31324
Phone: 1-844-633-2968
Email: info@visityoumedical.com
For privacy complaints contact the Privacy Officer or the U.S. Department of Health and Human Services Office for Civil Rights.